The Visitation Center at Family Place

The Visitation Center opened its doors in late summer 1999 to provide children from families dealing with divorce, domestic violence, or custody issues with a safe and comfortable place to meet out of home parents for visits.

As one parent said, "If it weren't for The Visitation Center, I would not be able to see my child."

Visits occur in a family-friendly, safe setting.

Until the Visitation Center at Family Place opened, some visits took place in community settings, such as fast food restaurants. "It used to be that I'd sit with a friend in the other end of Burger King while he sat and visited with her for a couple hours," explained one parent. Now these children are able to visit parents in a family-friendly environment with support from staff and security. Children and parents can feel safe and have an opportunity for a positive interaction.

Another benefit of The Visitation Center is that there is an impartial third party (a Center staff) who can inform the court regarding interaction between parent and child. Family Place provides a safe, neutral setting for parents to spend time with their children.

The Visitation Center is committed to excellence and strives to be a model program by staying informed of research and best practice in the field. One parent who had utilized a program elsewhere commented on the pluses of this Center: "It's well supervised, has good security, and they stick to the rules. My child feels more comfortable with staff members there when she visits her other parent. And the playrooms are well-equipped for children like her who are a little older."

One parent lamented the fact that The Visitation Center at Family Place was not available earlier on. "It would have prevented many problems had it been available during my divorce."

About the Visitation Center

Families are sometimes challenged by issues of divorce, paternity, domestic violence and abuse. Unfortunately, children can be caught in the middle.

The Visitation Center at Family Place provides a safe place for children to have supervised visits with a parent.

This program is supported by Louisville Metro Government with funds from Grant No. 2004-CW-AX-0018, awarded by the Office on Violence Against Women, Office of Justice Programs, U.S. Department of Justice. Points of view in the document are those of the author and do not necessarily represent the official position or policies of the U.S. Department of Justice.

The Center is open Monday through Thursday, 4 to 8pm, and each Saturday from 10am to 2pm. It is located at 1800 Neville Dr. in Louisville. The program is a friendly and safe place, with age-appropriate toys in a family-room environment, for both parents and their children.

Volunteer Opportunities

Family Place urgently needs volunteers to help run the Center: visitation supervisors, receptionists, clerical support, toy organizers and all-around helpers. Must be at least 18.

If you are interested in volunteering or your group is interested in providing material support for the Visitation Center, please call Pat Dintaman, Visitation Center Director, 502-636-2801 ext.251 or send an email to Karen Hayse.


The Family Place: A Child Abuse Treatment Agency, Inc.
1800 Neville Drive
Louisville, KY 40216
(502) 636-2801 FAX: (502) 636-2857